Submitting Artwork - How to get it right first time!
Understanding how to submit artwork can be confusing! We hope that the information below will help to make things clearer for you.
We will try to remove any niggly headaches you may have about supplying your own artwork and make things as clear as possible in terms of which file formats we accept and how to save them properly, plus some top tips for getting it right first time and why problems can sometimes occur.
Click on the headings for more information on each topic...
Problems with your artwork?
Sometimes artwork is created correctly, but other programs make mince meat out of them!
“I’ve created my artwork in the right program and supplied in an accepted format - now you're telling me my artwork's not right!"
It is most likely to be the saving down or a resolution issue such as the following:-.
Email software such as Outlook can re-size or make JPEG, TIFF and PNG files low resolution and/or auto scale these when added to the body of an email.
The solution is to zip up or compress the artwork files.
Every time you save a file as a JPEG or PNG a little more detail/quality is lost and the file size gets smaller (compression).
The solution is to avoid repeated saves of the artwork and always work on the original base artwork file. Save your artwork as a PDF, Tiff or 'highest quality' JPEG where possible.
Right Size, Right Resolution Right First Time!
The general rule is to work at the right resolution [300dpi) at the right finished size of your job. You can, however, work at 150dpi at A4 size and print comfortably at A5 size [the resolution increases as you reduce in size) - by about half. In page layout programs please set the document size to the finished size and include bleed where possible.
Please note! Images taken from the web are likely to be low resolution. The print quality will only be as good as the original artwork supplied.
Right First Time - Getting your artwork print ready
Bleed is one of the most important elements in artwork for printing! Please ensure there is 3mm bleed all round the artwork, save the file with 6mm added to each measurement (i.e. for A4 usually 210mm x 297mm, save as 216mm x 303mm). Crop marks may be included if you wish. If your artwork is supplied without bleed we may not always be able to add it on for you and you may have to amend and re-supply the artwork.
The only warning is to keep anything important like type, and logos away from the trim edge remembering to take into account 3mm will be removed from all edges.
Please note! There is no need to supply bleed if your flyer has a white border or frame.
CMYK not RGB Please!
All artwork is printed in CMYK (cyan, magenta,yellow and black). RGB (red, green, blue) images may look good on your screen but final output to print is always in CMYK. One should be aware that files converted from RGB to CMYK may alter the colour composition significantly! However, sometimes there will be little or no conversion issues. Choose Artwork Service Level 2 if you want us to highlight any issues with your artwork.
Simply put, you can't print white!If the supplied artwork contains elements that contain white set to overprint then it will not output at the RIP (the box of magic tricks that separates all of the colours in your artwork so it can be printed). The Just-Printing studio runs a preflight to check for this but we can't be held responsible for artwork that contains white areas set to overprint. This happens very rarely and is commonly seen on vector EPS logos.
Please ensure that artwork is supplied at the correct size with 3mm bleed on each side. Crop marks are not compulsory but they do help us work out where your artwork finishes. If you can supply artwork with crop marks then great, they are easily included when making a PDF. Your crop marks should appear within the bleed area.
If you have problems it's easier to supply the files without crop marks.
Please do not supply artwork as imposed pages or "printers pairs" because our workflow includes imposition software to impose correctly for our printing processes. Please supply as single pages.
Which format is best?
As long as the original artwork has been created at around 300dpi or within a page layout program you can supply artwork as a TIFF, JPEG, PDF, PNG, EPS or AI or in a native formats such as inDesign and Quark. (See below.)
However, all of these file formats might be supplied low-resolution (if created at the incorrect size or resolution from inception) and could also include low resolution elements such as logos, images and imported graphics or images from the internet. Take care to ensure that this is not the case and that the artwork is supplied at the correct size and with high resolution images throughout.
File formats accepted by Just-Printing
Where possible please try to supply your files as print ready PDFs.
Press Ready PDF - Save at the highest quality setting available. Print, Press or if available a PDFx1a. Ensure fonts are embedded.
Quark Express - do a 'Collect for Output' and zip fonts, images and Quark file in one file. Or output 'Press Ready' PDF from Quark. (Preferred)
Illustrator - convert fonts to outlines and supply as AI or EPS files. Or output 'Press Ready' PDF from Illustrator. (Preferred)
Freehand - fonts converted to paths and supply as an AI or EPS file. Or output 'Press Ready' PDF from illustrator. (Preferred)
Photoshop - layers flattened, at least 300 dpi, JPEG, PDF or Tiff. Remember to include 3mm bleed. PSD files can be supplied but save your unflattened PSD file as a PDF to maintain non-rasterised fonts.
Corel Draw - fonts converted to Curves then export as Illustrator AI file. Or output 'Press Ready' PDF (Preferred)
InDesign - fonts converted to outlines. Save as a 'Package' and zip the fonts, images and inDesign file in one file. Or output 'Press Ready' PDF from inDesign.
Other Raster or Pixel Based Programs -ie Photoshop/Paint/Gimp - Export as TIFF, JPEG or PNG. Ensure the original artwork is 'press ready' at 300dpi and includes 3mm bleed.
Microsoft Word, Powerpoint and Publisher Files:-
If you wish to supply artwork in any of these Microsoft formats then please ensure you have selected Artwork Service Level 4. Please note: all orders will be PDF proofed and must be approved by accepting the proof approval via your customer account or by email prior to printing - this may slow the turnaround time.
So that we can understand better what you require please supply us with a screen shot of your Microsoft document. This can be done by the following:
• PC users -There is a "PRINT SCREEN" button on the keyboard. This will capture an image of your entire screen and copy it to the clipboard. You will not receive any confirmation that the screenshot has been taken. Once you’ve made the screenshot, you will need to paste it to a program in order to see it. The most common way to paste it is into a Paint file. This will allow you to save it as an image file that can be transferred to Just Flyers. It can also be pasted into a Word Document.
• Mac users -Press the "Apple" and "Shift 4" keys, then highlight the area you wish to copy. This saves a PNG copy to your desktop, which can be emailed to us.
Please Note: We cannot use the following formats for printing: Excel, Works and files saved in Gif format
Sending Artwork by Email
We prefer that artwork is uploaded with the order via your online account.
If you are emailing direct please address it to firstname.lastname@example.org with any relevant information regarding the job. Maximum file size preferred by email is 15mb. Files larger than this should be sent using one of the many file sharing sites that are now readily available and allow you to send large files normally free of charge, i.e wetransfer.com or yousendit.co.uk