About Our Delivery Services
All of our products are dispatched on a next day delivery basis via Interlink Express courier services. Delivery is included in the prices shown on our website with the exception of deliveries being made to Highlands and Islands. These products will be on a two day delivery service and incur an additional £20/£25 delivery charge.
What is the delivery cost?
All our website prices are inclusive of delivery to a single UK address. There are no further delivery costs added at the checkout unless you live in one of the areas listed below.
Additional Delivery Costs
Scottish Islands: 2-5 day delivery £25.00
Northern Ireland: 2 day delivery £25.00
Channel Islands 2 day delivery £30.00
Isle of Man: 2-5 day delivery £25.00
Isle of Wight 2 day delivery £20.00
Scilly Isles: 2 day delivery £30.00
Republic of Ireland: 2 day delivery £25.00
When will my order arrive?
You will receive a notification from our delivery partner (Interlink Express) if we are dispatching through them and your order will show as 'Completed' in your online account. If you have been notified of a consignment number from Interlink please use that to track you order.
If you'd like an up-to-date position of your order with estimated delivery date please contact us by email.
What is the lead time on deliveries?
Delivery is made the next working day after dispatch* via courier or Royal Mail First Class post. Whilst we only use reputable couriers we cannot be held liable for any delays to your delivery caused by the courier.
* Delivery to Highlands and Islands will take 2-5 days from dispatch.
Is there an opportunity to upgrade my delivery?
You may upgrade your delivery to the following services** Please contact us or use the additional information box during the checkout process if you would like to use one of these delivery options.
Next working day by 10.30am: £25.00
Next working day by noon: £20.00
Saturday delivery: £35.00
Multiple next day deliveries: £15.00 for each additional address
All plus VAT
**These enhanced delivery services are not available for Highlands, Islands, Northern or Republic of Ireland and Channel Islands.
Do you deliver outside of the UK?
Via our partnership with DPD we can deliver to anywhere in the world. This is an additional service and costs are based upon weight of the consignment. Please contact us for more information.
Where’s my Order!
Check the courier’s website using the information sent to you advising your delivery slot. This will tell you exactly where your order is. If you are still experiencing problems please get in touch with us and we will set about locating it for you.