Support and FAQs


Just-Printing Key Company Information

Our Terms and Conditions

Our policies are created in accordance with the Consumer Contracts Regulations 2013.
These terms are subject to English law and all parties agree to submit to the exclusive jurisdiction of the English Courts. Your Statutory Rights are not affected and we deliver a No Prejudice practice when dealing with all customer queries, returns and refund requests.

Please download a copy of our (A Local Printer Ltd) Terms and Conditions for our full trading details.

Your Right to Cancel

Due to the nature of our business all of the products we supply are fully bespoke and consequently exempt from cancellation rights. At our discretion, on the basis that we have not scheduled your item for printing (ie made printing plates) we may cancel a job if requested.

Our Complaints Procedure

Sometimes things don't always go according to plan! If you wish to raise an issue about the goods that you have received please contact us in the first instance. Your order will be reviewed by the Production Director and Quality Control Department and we will contact you with the result of our findings. All correspondence with regard to the quality and quantity of your job must be made in writing to reach us within 5 working days of receipt or your job shall be deemed to comply as to quality and quantity within the terms of the contract.

Payment - Your side of the bargain

Our discounted website prices are reliant upon placing your order online and making the payment with your order. HSBC manage our online credit and debit card payments and there is also the option to pay via Paypal.
If we take card payments over the telephone it is a requirement that the Billing and Delivery are the same.

Our Online Security

Secure online payments and credit card transactions are conducted via PayPal UK. Advanced encryption will protect your information from being intercepted by any unauthorised parties using a 128-bit SSL (Secure Socket Layer) provided by Comodo - the industry leaders for online security.

Statutory Company Details

Registered Office: Solutions House, 18 Robell Way, Water Lane Trading Estate, Storrington, West Sussex, RH20 3DN
Telephone No: 01903 742003
Registered Number: 1574729 England
VAT Number: 321 6958 53
Year of Incorporation: July 1981

Data Protection Act

A Local Printer Limited is compliant with and registered under the Data Protection Act, Registration Number: Z8488092.   Visit the Information Commissioner website for more information on Data Protection and what it means to you.

Keep it to yourself! Our Privacy Policy

We only use the personal data you provide to supply you with the information, products or advice you have requested. Any information and personal data we collect is used only for the purpose for which it was provided. It is never sold or shared with any third parties.

Click here for more information on our Privacy Policy.